1. Privacy Policy

ProChain Solutions, Inc. (“ProChain,” “us,” “we” or “our”) operates the fusionprojectmanagement.com and prochain.com websites, as well as other websites on which we operate our cloud software services (collectively, the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of information about you when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you acknowledge our collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service to you.

a. Information About You

While using our Service, you may voluntarily provide us with certain information about yourself that can be used, for example, to contact or identify you. Information about you may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Log-in information
• Any other information you choose to provide

b. Data Collected by Cookies and Similar Technologies

We (and other entities) use cookies and similar technologies to automatically collect your activity and interactions on our Service (“Usage Data”). This Usage Data may include Internet Protocol address, browser type, browser version, the pages visited and other activities on our Service, the time and date of your visit, the time spent on those pages, device type, unique device identifiers and other diagnostic data, and other information collected via these technologies. See the “Digital Advertising & Analytics” section of this privacy policy to learn more about the use of this information and the choices available to you.

3. Use of Data

ProChain uses collected data for various lawful purposes, including:

• To fulfill your transactions
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support and otherwise respond to your inquiries
• To provide, maintain and improve our Service, including for analytics and monitoring purposes
• To provide and improve our products, services, and demos
• To detect, prevent and address technical issues with our Service
• To provide you with updates, promotions, advertising and marketing materials that may be of interest to you
• To comply with law and to maintain the security of our Service
• With your consent or as otherwise disclosed at the time information is collected.

We may use information that has been de-identified or aggregated to the extent permitted by applicable law.

4. Retention of Data

ProChain will retain information about you only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use information about you to the extent necessary to comply with our legal obligations (for example, if we are required to retain such data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

ProChain will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Once the retention period expires and if not otherwise required to retain information by law, we delete or de-identify information about you.

5. Disclosure of Data

We may disclose the information we collect with other parties for various lawful purposes:

• With third-party service providers, such as analytics providers and payment processors. These service providers process information on our behalf to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to information about you only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose
  • We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policies.
• With third-party advertising partners to serve you more relevant and personalized advertising and marketing
• Under certain circumstances, ProChain may be required to disclose information we maintain if required to do so by law or in response to valid request by public authorities (e.g., a court or a government agency), such as a subpoena, court order, governmental inquiry or other legal process
• To comply with a legal obligation
• To protect and defend the rights or property of ProChain or other parties
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the safety or security of any person or entity
• To protect against legal liability

We may disclose information about you with your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated to the extent permitted by applicable law.

6. Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers“) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Service and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. If you reside outside the U.S., you may be able to opt out by visiting the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/.

If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We may also work with third parties that collect data about your use of the Service and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Service, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Service may not function as intended.

7. Third-Party Links and Tools

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

The Service also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties.  If you use these tools to share information about yourself or you otherwise interact with these features on the Service, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.

Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features.  We encourage you to carefully read the privacy policies of any accounts you create and use.

8. Security of Data

We implement and maintain commercially reasonable safeguards designed to protect information we maintain.

9. Your Choices

You may opt out of receiving any, or all, of our email marketing by following the unsubscribe link or instructions provided in any marketing email we send. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

For choices with respect to third-party interest-based advertising activities, please see the “Digital Advertising & Analytics” section above.

10. Updating Your Information

When you have an account with us, you may review, change or update your contact information by logging into your account.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Prior to a material change becoming effective, we will let you know via email and/or a prominent notice on our Service and update the “effective date” at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: web_requests@prochain.com
• By visiting this page on our website: https://www.prochain.com/contact
• By phone number: +1 (703) 490-8821

Effective date: 21 November 2024